LUIS MAGALHAES
Hospitality & Tourism Management Professional
Hospitality & Tourism Management Professional
Dual citizen of Brazil and Germany with a strong background in Management, Sales, and Customer Service, complemented by a blend of Business Administration and IT knowledge. Proven ability to drive significant improvements in sales and profitability within diverse business environments, including travel and hospitality.
Profitability Increase
at Nambei in 9 months
Sales Increase
at Real Banquetes in 7 months
Branch Sales Growth
at Tam Viagens in 4 months
Tam Viagens (BRA)
Coached sales personnel, upgraded financial controls, participated in market strategy decisions, provided customer care and sales of travel products and services.
Holz Hotel (BRA)
Managed reception, trained staff, including auditors, and supported the directors' board.
Cultural Homestay Intl. (USA)
Handled international documentation and supported global partners.
Latam Airlines (BRA)
Check-in, boarding, ticket sales and passenger support
Ipsos Observer (CHL)
Managed international research projects from development to field to reporting.
Various Clients (CHL, MEX, BRA)
Developed business plans, marketing strategies, and provided coaching to teams and leaders.
MSC Cruises (ARG)
Sales of several duty-free items onboard a cruise ship.
Various Roles (BRA, GER)
Extensive experience in travel services' sales, B2B / B2C Sales in different segments, and administrative procedures.
A multilingual professional capable of communicating across diverse international teams and client bases.
A versatile skill set combining strategic management with hands-on operational expertise.
Experience working across multiple countries, demonstrating high adaptability and cross-cultural awareness.
